While there are reliable online sellers who stock quality HVAC products, it’s always better to go with a factory authorized dealer
Working as a HVAC technician is one of the best jobs ever. I’m not just saying that because this is my career. But rather the fact that I always get to help my clients. I work for a mid-sized HVAC corporation that has been around for more than 5 decades. The owners are a sweet couple who inherited the business from the lady’s folks 2 decades ago. They’ve managed to maintain that special relationship with the community for a big town. And they make every effort to ensure all HVAC products we sell are the best quality. I always teach my HVAC customers the importance of buying HVAC products from a company that has factory authorization. That way, if there are any issues, there’s an easy replacement process. Recently, a client called because she had replaced a thermostat in her home and it wasn’t working as expected. I went to see her and realized this new thermostat wasn’t from our HVAC store. My customer had ordered it online since there was a discount and installed it herself. I understood the desire to get a new product at a discount, but now we were forced to replace it and also charge a HVAC service fee. She tried reaching out to the online seller to explain they sold her a faulty thermostat but has never gotten a response. While there are reliable online sellers who stock quality HVAC products, it’s always better to go with a factory authorized dealer. In our company, we always check to ensure the HVAC products we stock are the best quality and know how to get a replacement in case one is faulty. So, give us a call. You won’t regret it!